Frequently Asked Questions
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What maintenance does the VIVICap1 require?
VIVI CAP1 does not require any maintenance , no need to charge it or placing it in the fridge. After initial fitting to your insulin pen with one of the supplied adaptors, simply use it as your pen cap . It fits most of the prefilled insulin pens.
Please review the user guide before fitting it to your pen
Can I insert the pen with the needle still attached?
While it is not advised to leave the needle attached to the pen after injection, the needle will fit in the VIVI Cap.
Should I place my VIVICap1 in the refrigerator?
VIVI CAP1 doesn’t have to be place in the fridge. It’s patented Click -n-Go™ technology incorporates innovative space-grade insulation with a unique heat exchanger. it automatically absorbs the excess heat, releasing it to the environment when ambient temperature is normal. It can be placed in the fridge to accelerate the heat release, but without the insulin pen.
Do I need to re-charge my VIVICap1?
No. VIVI CAP1 does not have a rechargeable battery and does not depend on electrical power for its function. The battery in the device runs the temperature sensor and light indicator for short time and with proper use, can last several years.
How should I carry my VIVICap1?
Unlike other devices, VIVI CAP1 does not need air flow to work properly. It is small and lightweight and can be carried together with your other stuff , in your purse or even in your pocket
When should I replace my VIVICap1 with a new one?
VIVI CAP1 comes with two- year limited end user warranty . With proper use, the device works for years. It should be replaced when the light indicator does not function.
What are the compatible insulin pens?
What are the compatible insulin pens?
VIVI CAP1 fits most prefilled insulin pen brands:
Prefilled:
FlexPen® NovoLog® , NovoLog® Mischung , Levemir® , Victoza
FlexTouch® NovoLog® , Tresiba® , Fiasp® , Levemir® , Saxenda®
KwikPen® Humalog® , Humalog® Mischung , Basaglar®
Solostar® Apidra® , Lantus® Admelog® , Soliqua®
Refillable:
ClickStar®
HumaPen® Luxura / Savvio
NovoPen® 4 / 5 / Echo
*Does not fit Toujeo ®
What is the main advantage of the VIVICap1?
VIVI CAP1 protects the insulin from overheating or freezing from the moment you take it out from the refrigerator until the end of use , everyday for years .with every new pen you start to use, replace the pen cap with VIVI CAP1, Click-n-Go no maintenance required .
How much does the VIVICap1 weigh?
Only 2 oz (60g)! Easily fits in your pocket, purse or bag.